Use this process to do a hard reset & recalibration of your smart sensor.
Note: This process will create an Unmatched Tag in the app.
Grip the Smart Sensor by the plastic top. Do NOT squeeze the metal base.
- Initiate a “reset” by pressing the red RFID button until the red LED light appears.
- Now, while the light is still red, reset the Smart Sensor by inserting the corresponding Deep Sleep/Unpair tag into the RFID reader on the bottom of the Smart Sensor.
- The red LED light will flash three times to confirm the Smart Sensor is reset/put in deep sleep mode. If it doesn’t flash three times, repeat steps 1-3 above. If pressing the red light does not result in the light coming on, replace the smart scale battery.
- After the Sensor has been put into Deep Sleep mode, wait 60 seconds, hit the red button again, and while it is lit up, slide the corresponding line/sensor tag in the RFID slot.
- The red LED light will flash three times to confirm the Smart Sensor has been re-paired to the correct line tag.